Business Success on the Telephone
Telephone etiquette - learn acceptable telephone manners
The success of your business is linked with how well you and your team use the telephone
Manage business phone calls to minimise distruption and keep lines open for other customers.
Learn how to effectively manage business telephone conversations.
Learn techniques for handling difficult or abusive callers and how to setup and leave messages.
Create a telephone "face" for your company - Friendly, fun and professional
Making the telephone work for your business